If you experience any trouble with the instructions above, or if you have any questions, please contact the RIT Service Center at 58 or. Once you have configured Remote Desktop, double-click the application you wish to access ('Oracle Applications' or 'Kronos').Follow the instructions here to configure Remote Desktop to access approved RIT remote apps:.If your computer is not supported by ITS, please contact your IT support provider if you have questions about getting Microsoft Remote Desktop installed. If your computer is supported by ITS, you should have this software installed already (if not, you can self-install it using the Managed Software Center application). Install the Microsoft Remote Desktop application.Instructions to access Oracle applications that require Java or Kronos from a Mac: Java is currently required for some functions in the Oracle applications () and Kronos, so Mac users will need to use the workaround described below to access these applications. While Internet Explorer remains an available option to those on Windows computers, there are no longer any browsers on Macs that can use Java. The current releases of Chrome, Firefox, and Safari web browsers no longer support the Java browser plugin. Press Command+Option+J (Mac) or Control+Shift+J (Windows, Linux, Chrome OS) to open. Technical and Management Representatives These steps will disable Java in Internet Explorer 9, Firefox 15.Private Information Handling Quick Reference.Faculty and Staff PIMI Responsibilities.